Shocks & Suspensions Service

Your vehicle’s suspension system serves two primary purposes – managing road holding and handling and thereby the safety of your vehicle as it maneuvers on the road and maximizing driver and passenger comfort while minimizing bumps, vibrations and noise. Shocks and struts are integral components of the suspension system and their wear has a very real impact on the safety of your vehicle. Worn shocks and struts can affect how your wheels touch the road, causing dangerous swaying, hydroplaning,deteriorated performance and compromised road handling and holding.


The suspension on your car is made up of many components, including a set of springs that absorb bumps and road impact, a set of struts that support your springs, and a set of shocks (short for shock absorbers) that limit the bounce your car experiences by absorbing residual movement in suspension springs.

Without properly maintained struts and shocks an unexpected pothole, or even a gravel road, can actually cause the wheels of a vehicle to bounce off of the ground, which can easily lead to loss of control and collision.

Shocks & Struts Function

When it comes to absorbing the shocks of the road, you’d think the shock absorbers would take care of everything. But you’d only be half right. Actually, coil or leaf springs handle the abuse of the road. Your shock absorbers handle the abuse caused by the rebound of the springs. They both work together to keep your vehicle under control. And those two components, plus a variety of control arms, shafts, rods, bushings, joints, and knuckles make up what’s commonly called a conventional car suspension. Many larger SUVs and pickup trucks still use this time-tested design.

Many of today’s front-wheel-drive cars have a strut suspension system that combines the control arms and shock absorbers of a conventional car suspension into one unit, eliminating the need for a lot of other components. Struts cost more, but they do more than conventional shock absorbers and have fewer components to maintain.



  1. Excessive vehicle bouncing
  2. The nose of the vehicle dips down, especially when coming to a stop
  3. The vehicle sways and leans when turning corners or changing lanes
  4. Not enough bounce; the ride seems stiff
    Steering response is poor, or noise is heard when steering
  5. Feels very unstable at high speeds

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Most frequently asked questions about the SHOCKS & SUSPENSIONS Service by the customers and their answers.

I can feel every bump in the road when I drive. Should I get a new suspension?
Not necessarily, but if your vehicle is bouncing excessively even when you hit the smallest of bumps, it may be sign that your shocks and struts are worn out. An inspection will tell us for sure.
My car's suspension makes noises when I drive less than 25mph. What could be the cause of this, and should I be worried?
It could be your anti-sway bar bushing and/or links, your control arm bushings, ball joints, tie rod ends, springs, struts or a host of chassis items. Long story short, stop by at your earliest convenience, and we’ll take a look.
My steering wheel feels stuck. Could it be jammed?
This is a common issue as a result of having turned sharply – say, into a parking space – and then removing your key before straightening your tires. The key may be hard to turn if your ignition is mounted onto your steering column. Not what you mean? Come see us, and we’ll take a look.


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